Your account
Delete your Dear Logistics account
You can delete your account yourself, here on the website or from the Dear Logistics app. It takes a code sent to the mobile number on your account.
Delete your account
Sign in with the mobile number on your account. You will be brought back to this page to finish.
Sign in to delete your accountWhat is erased
- Your name, mobile number and email address.
- Your saved delivery address.
- Every signed-in session, on every device — you are signed out everywhere.
- The sign-in codes sent to your number.
- Your name, number and address in your account's history.
What is kept, and why
- Your bookings, invoices and payments, including the name, number and delivery address written on each shipment. These are business and tax records, and we keep them for as long as the law requires.
- Your shipping mark stays on those records, because cartons carrying it may still be referred to.
Deleting is immediate and cannot be undone. You can sign up again with the same number at any time, as a new account — your past shipments will not appear in it.
When an account cannot be deleted yet
- A shipment is still in progress — wait until it is delivered or cancelled.
- An invoice is not yet completed.
- An invoice still has money due.
Settle these with our office first. If you cannot sign in any more — a lost or changed number — ask the office to delete the account for you.
সংক্ষেপে
আপনার মোবাইল নম্বরে পাঠানো কোড দিয়ে এই পেজ থেকেই অ্যাকাউন্ট ডিলিট করতে পারবেন। আপনার নাম, নম্বর, ইমেইল আর ঠিকানা মুছে যাবে, আর সব ডিভাইস থেকে সাইন আউট হয়ে যাবেন। বুকিং, ইনভয়েস আর পেমেন্টের রেকর্ড আইন অনুযায়ী থেকে যাবে। কোনো চালান চলমান থাকলে বা টাকা বাকি থাকলে আগে অফিসের সঙ্গে মিটিয়ে নিন।